Social work with culturally and linguistically diverse communities

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Pyramid of Strategies – combined lists from Strathfield three tutorial groups, week 7 SWTP217.

Level Strategies and tools
Acts of Violence Education – books, documentaries, local events, leaders condemning actions (ideology), mentors and orientation (institutional), e.g. living booksCombating fear and insecurity e.g. Lakemba Mosque open day
Working with community e.g. encourage open cross-cultural dialogue
 (including life-threatening acts) Communication – on social media, blogging, #illridewithyou, advertising, knowledge of “who to call?” (ideology)Media stance – change any ingrained oppressive/racist values to positive ones, to combat (not increase) fear and insecurity.

Informing public that extremist sub-groups are not the majority view in group

Human rights declaration

Laws and policies – on punishment, repercussion, rehabilitation,Review of current strategies, (institutional)

Prosecution of violent offenders (following through) so public is aware of consequences i.e. just punishment.

Circle sentencing –so perp is aware of effects, and victim has some voice

Government funding of specific department (monitoring/awareness)

Response to incidents (specific training, culture, specific dept. /structure).

Actions of solidarity, witnesses of action (interpersonal)
Support groups and services for victims of violence
Acts of Discrimination Speaking out – public conversation about racism, social media conversations e.g. #illridewithyou, discussion about racism directed to Adam Goodes, witness action, defending action (interpersonal),
Education/ Awareness e.g. training days, cultural awareness days (interpersonal, ideology), education on rights and responsibilities, relevant policiesEducation, counselling, and accountability consequences for those who discriminate (internal), reporting rights etc for witnesses
Community Development, with programs for excluded groups e.g. art programs, cooking classes, support groups (interpersonal)
Discrimination Act, complying with fair work laws and awards (institutional), willingness of workers to comply with values and mission statement of employing organisation.
Coping strategies – individuals change/westernise their names for job applications, or misrepresent themselves in applications (interpersonal)
Diversity in interviewing panels (institutional)
Specialised services for those vulnerable to discrimination, and advocacy workers, advocacy groups, networking, and interagency structures
The use of (social, newspaper, radio) media to change mindsets (ideology), promotional messages, unbiased views, logos, lobby groups
Acts of Prejudice Education/training – in schools, university, workplace, organisations, community discussion, support groups, mentors,Community BBQ – bringing different groups together (interpersonal, ideology)

Ensure potential targets of prejudice are aware of their rights

Cultural awareness – positive representation in the media, days of celebration/ recognition (ideology)
Campaigns, (Social media, media to raise consciousness about racism), rallies, fundraising events, press releases, Provocative writing (e.g. cartoons). High profile celebrities as spokespersons for cultural acceptance (interpersonal, ideology)
Using the arts as a medium for advocacy and social commentary, e.g. local youth concerts
Social action – showing solidarity e.g. (#illridewithyou), acts of activism, storytelling (humanising effects), lobby for policies that endorse equality
Social media – reporting inappropriate behaviour, (institutional, interpersonal)Bystander effect – saying it is not ok (interpersonal)
Use legislation e.g. bullying policy, mandatory reporting of abuse, ethics workshops
Embrace anti-oppressive practice in agencies
Provide support groups and compensation for those affected by prejudicial acts e.g. group and individual counselling
Acts of indirect prejudice Community education on inclusion, capacity-building and the different cultures to raise awareness, cultural educators and mentors, community cultural awareness programs, Community announcements (in local paper, radio etc.), diversity day, community projects squashing stereotypes – having guest speakers who contradict stereotypes, media campaign.
Anti-racism policies in the workplace covering the whole spectrum. Racism officer for reporting and training. Development of strong policy that rejects racist behaviours and encourages support.
Community support groups for the marginalised, assisting inclusion.consultation with minority groups,
Education – in schools (primary & secondary) – set up rules and boundaries with the children, empowerment through education, role plays, resources (posters, books), guest speakers (ideology, interpersonal)Teachers – cultural awareness training, conflict management skills, diverse range of ethnicity, cultural conferencing (staff meetings) (institutional)
Acts of prejudice and indifference Acts of prejudice and indifference stem from systemic institutionalised norms acculturated into socialisation processes – so need to raise awareness and educate (ideology)
Identifying institutionalised inequality present in the systems (institutional)
Promote cross-cultural dialogue to confront fears (xenophobia), embrace and celebrate difference though humour. (interpersonal)
Indifference (ideology) Education – in schools, multiculturalism, incorporating the teaching of cultural sensitivity and diversity, introducing a historical perspective on the issues surrounding culture/racism
(Interpersonal) action – showing respect for different cultures, empathy, promotion of cultural sensitivity, acknowledgement that there is racism,
Advocacy groups and community programs, cultural events (interpersonal) e.g. Programs run by youth for the younger generation
Groups for those who have been impacted by racism (internal)