Implementation decisions for enterprise systems

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For any organisation implementing a new ERP system, there is an important decision to make about how the system should be delivered. Should the system be installed in-house and managed by our own staff? Should we arrange a contract with a service provider to run the system on our behalf?
You should draw on academic research and examples in order to investigate the above dilemma.
Write around 2-3 pages summarising the key issues. Include a full list of references in Harvard style.
Key words: cloud, outsourcing, ASP (Application Service Provider), hosting.
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