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Explain the concepts of search, experience, and credence attributes (as they relate to purchasing by customers). Give an example.
What are the main competitive priorities? Provide some examples of how OM influences the five major types of competitive priorities.
Explain the concept of core competencies. What are the core competencies of Peninsula College?
Explain the differences between hard technology and soft technology. Give some examples
A key factor that affects technology decisions is scalability. Define scalability. Explain the difference between high scalability, infinite scalability, and low scalability.
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