Crisis Management

1. – Stage Collapse at the Indiana State Fair In a narrative format, summarize the key facts and issues of the case.

2. Update the information in the case by researching it on the Internet. Focus your response on the specific issues in the case.

3. Who should have been the final decision-maker regarding the concert? Why?

4. Discuss why team learning is as important as individual learning in crisis management situations. What is meant by the idea of building resilience through redundancy?

5. Assume you are an official in charge at a similar event. What steps would you take to promote organizational learning in the wake of the Indiana State Fair crisis?