Budget Request and Cost-Benefit Analysis

Assume that you are the IT manager for a small, private business. You have been asked to submit a budget for the upcoming fiscal year. After extensive thought, you have decided to include implementation of a voice over IP (VoIP) telephone system in your budget request. By implementing a VoIP system, you believe you can dramatically lower your monthly landline telephone expenditures and provide useful, sophisticated unified communications services. Your current telephony environment consists of 120 landlines supplied by the local telephone company. The local telephone company also supplies voicemail and related services, which brings your total expenditure to $7,500 per month. However, there are costs associated with implementing a VoIP system; these costs include necessary hardware, software, consulting services, and training. For this task, you must research VoIP technology and associated costs to complete your budget request, and then perform a cost-benefit analysis to bolster your argument for implementing a VoIP system.
A. Complete the attached “Budget Request.”
Note: Use your research findings to complete the attached “Budget Request.”
1. Discuss the constituent costs for each of the highlighted cells based on your research.
B. Complete the attached “Cost-Benefit Analysis” for the VoIP project to support your budget request.
1. Explain your cost-benefit analysis, including the following:
• Direct costs
• Indirect costs
• Benefits (financial and non-quantifiable)
2. Determine how many years it will take before the VoIP project will show a return on investment.