As we are moving towards the knowledge economy, authority increasingly relies on knowledge and competence rather than formal positions. Among organizational and behavioral impacts of IS and IT is that:
IT flattens organizations through:
- Decision making pushed to lower levels
- Fewer managers needed (IT enables faster decision making and increases span of control)
Explain the concept focusing on:
- How IS/IT is a factor in changing organizational and operational structure.
- To which extent this is right in your organization